We accept all major credit cards on our website as well as PayPal, Apple Pay, and Google Pay
If you prefer, please contact us and we can send an invoice or provide you with our bank details to do a transfer.
Yes, please contact us - we are more than happy to discuss this!
If you aren't entirely happy with your online order you must notify us within 14 days of receipt that you wish to return the item(s).
Please make sure the product is not worn or damaged and include all original packaging.
Please send returns to:
Brooke Gregson, Soho Works, 4.01 The Tea Building, 56 Shoreditch High Street, London E1 6JJ
Please note returns are at the customer's expense and you will be responsible for the product until it reaches us. We suggest you use a secure delivery service which requires a signature for proof of receipt.
Refunds will be made within 14 days upon receipt of returned goods.
Refunds are processed the same way as purchases. Please note International customs charges, duties and sales taxes are non-refundable.
Our Silk Woven Collection of bracelets and necklaces are hand woven in 100% silk with 18k gold or silver chain.
To clean, gently wash with mild soap and tepid water. To prolong the life of your piece we advise removing when bathing, swimming in salt or chlorine and when applying skin lotion.
After an extended period of wear your silk woven gemstone bracelets may need refreshing or reweaving. We provide a repair service at both our LA and London studios for a small fee. Repairs normally take 4 - 6 weeks.
We recommend diluting washing up liquid in warm water and using a soft bristle toothbrush to clean your jewellery. After cleaning rinse thoroughly with warm water and dry with a clean cloth.
You can contact us here with any other questions. We will be happy to assist you.
Yes, all of our gold is 100% recycled.
One-of-a-kind natural gemstones form the backbone of the Brooke Gregson aesthetic. We only work with ethical gemstone sources who are part of organisations such as AGTA (American Gem Trade Association) in the US and in Europe the WFBD (World Federation Diamond Bourse) who set the highest ethical standards for its members.
Our jewellery is hand made by specialist jewellers in London and Los Angeles reflecting our love and respect for the process of quality craftsmanship.