Brooke Gregson offers free worlwide shipping on all orders.

Online purchases are usually shipped within 1 - 3 days using a next day delivery service. Once your order is shipped you'll receive an email with tracking information.

If there is any unexpected delay with your order we'll get in touch to keep you up to date with delivery.

Yes, we ship worldwide.

Please note due to international trading agreements and regulations we must abide to certain shipping restrictions and are unable to ship fine jewelry to Saudi Arabia, Russia and China.

Post Brexit deliveries to Europe will not be charged UK 20% VAT at checkout although you may be required to pay import duties, customs or local taxes when you receive your item(s).

We use major courier companies to ensure your package is safely delivered and all deliveries must be signed for.

Please ensure that you provide the correct delivery address so you can sign for your package.

We accept all major credit cards on our website as well as PayPal, Apple Pay, and Google Pay

If you prefer, please contact us and we can send an invoice or provide you with our bank details to do a transfer. 

If you aren't entirely happy with your online order you must notify us within 14 days of receipt that you wish to return the item(s).

Please make sure the product is not worn or damaged and include all original packaging.

Please note returns are at the customer's expense and you will be responsible for the product until it reaches us. We suggest you use a secure delivery service which requires a signature for proof of receipt. 

You can read our full returns policy here

Our Silk Woven Collection of bracelets and necklaces are hand woven in 100% silk with 18k gold or silver chain.

To clean, gently wash with mild soap and tepid water. To prolong the life of your piece we advise removing when bathing, swimming in salt or chlorine and when applying skin lotion.

After an extended period of wear your silk woven gemstone bracelets may need refreshing or reweaving. We provide a repair service at both our LA and London studios for a small fee. Repairs normally take 4 - 6 weeks.

We recommend diluting washing up liquid in warm water and using a soft bristle toothbrush to clean your jewellery. After cleaning rinse thoroughly with warm water and dry with a clean cloth.

Yes, all of our gold is 100% recycled.

One-of-a-kind natural gemstones form the backbone of the Brooke Gregson aesthetic. We only work with ethical gemstone sources who are part of organisations such as AGTA (American Gem Trade Association) in the US and in Europe the WFBD (World Federation Diamond Bourse) who set the highest ethical standards for its members.

You can read our full terms and conditions here